VCM needed a scalable way to maintain care continuity and revenue during peak seasonal population surges without relying on additional in-person staff. Many patients frequently travel, commute, or leave the island for extended periods, making consistent in-clinic visits difficult. Without a reliable way to stay connected between visits, the clinic faced challenges maintaining engagement, adherence, and ongoing clinical oversight.

Wings Physiotherapy is an independent practice specializing in pelvic floor health and whole-body wellness. With more patients needing ongoing support between visits, the clinic wanted a way to maintain continuity of care, improve patient compliance, and generate new revenue without adding administrative burden.